Terms and Conditions
Looking for the best gaming experience? Visit Casinoist Casino for exclusive bonuses and premium entertainment.
General Terms of Service
These terms and conditions govern your use of Casinoist Casino and constitute a legally binding agreement between you and the operator. By creating an account and using the services, you acknowledge that you have read, understood, and agree to be bound by these terms in their entirety.
Account Registration and Eligibility
Age and Location Requirements
You must be at least 19 years of age (or the legal gambling age in your jurisdiction, whichever is higher) to register an account and use the services. By registering, you confirm that you are of legal age and that all information provided during registration is accurate and complete.
The services are available exclusively to residents of jurisdictions where online gambling is legal. You are responsible for ensuring that your use of the services complies with all applicable laws in your location. The casino reserves the right to restrict access from certain jurisdictions at its discretion.
Account Responsibilities
You may maintain only one account. Multiple accounts created by the same person will be closed, and any winnings may be forfeited. You are responsible for maintaining the confidentiality of your login credentials and for all activities that occur under your account.
Notify customer support immediately if you suspect unauthorized access to your account. The casino is not liable for losses resulting from unauthorized account use if you failed to maintain adequate security of your credentials.
Deposits and Withdrawals
Payment Processing
All deposits and withdrawals are processed in Canadian dollars (CAD). The casino does not charge fees for deposits or withdrawals, though your payment provider may impose their own charges. Minimum and maximum transaction limits vary by payment method and are displayed in the cashier section.
Withdrawal requests are processed within 24-48 hours, after which transfer times depend on your chosen payment method. First-time withdrawals require identity verification through submission of government-issued identification and proof of address.
Verification Requirements
The casino reserves the right to request additional verification documents at any time to comply with anti-money laundering regulations and to prevent fraud. Failure to provide requested documents within 30 days may result in account suspension and forfeiture of funds.
Bonus Terms and Conditions
Wagering Requirements
All bonuses carry wagering requirements that must be met before withdrawal of bonus funds or associated winnings. Wagering requirements are expressed as a multiplier of the bonus amount (e.g., 35x means you must wager 35 times the bonus amount).
Different game types contribute varying percentages toward wagering requirements. Slots typically contribute 100%, while table games and live casino games contribute less. Specific contribution rates are detailed in each bonus offer’s terms.
Bonus Restrictions
Maximum bet limits apply while bonus funds are active, typically $5 CAD per spin or hand. Exceeding the maximum bet may void the bonus and any associated winnings. Bonuses expire if wagering requirements are not met within the specified time period, usually 30 days from activation.
Certain games may be excluded from bonus play or contribute 0% toward wagering requirements. Progressive jackpot slots are typically excluded from bonus play.
Game Rules and Fair Play
Random Number Generation
All games use certified random number generators (RNG) to ensure fair and unpredictable outcomes. The RNG systems undergo regular testing by independent auditing firms to verify their integrity and randomness.
Prohibited Activities
The following activities are strictly prohibited and may result in account closure and forfeiture of funds:
- Using automated betting systems or bots
- Colluding with other players
- Exploiting software errors or bugs
- Engaging in fraudulent activity or money laundering
- Abusing bonuses through irregular play patterns
Responsible Gaming
Self-Exclusion and Limits
The casino provides tools to help you maintain control over your gambling activities, including deposit limits, loss limits, session time limits, and self-exclusion options. You can set these limits through your account settings or by contacting customer support.
Self-exclusion periods range from 24 hours to permanent closure. During self-exclusion, you will not be able to access your account or receive promotional materials.
Problem Gambling Resources
If you believe you may have a gambling problem, seek help immediately. Contact the Canadian Problem Gambling Helpline at 1-866-531-2600 or email [email protected] for confidential support and counseling services.
Intellectual Property
All content on the casino website, including graphics, logos, software, and text, is the property of the casino or its licensors and is protected by copyright and trademark laws. You may not reproduce, distribute, or create derivative works from any content without explicit written permission.
Limitation of Liability
The casino is not liable for any indirect, incidental, or consequential damages arising from your use of the services. The casino’s total liability to you for any claims related to the services is limited to the amount of funds in your account at the time of the claim.
The casino is not responsible for losses resulting from technical failures, internet connectivity issues, or circumstances beyond its reasonable control.
Dispute Resolution
Any disputes arising from these terms or your use of the services shall be resolved through binding arbitration in accordance with Canadian law. You waive your right to participate in class action lawsuits or class-wide arbitration.
Changes to Terms
The casino reserves the right to modify these terms at any time. Material changes will be communicated through email or prominent notice on the website. Continued use of the services after changes take effect constitutes acceptance of the modified terms.
Account Closure
The casino may close or suspend your account at any time for violation of these terms, suspicious activity, or at its sole discretion. Upon closure, any remaining balance will be returned to you after deduction of any applicable fees or charges, provided you have not violated these terms.
Contact Information
For questions regarding these terms and conditions, contact customer support through live chat, email, or the contact form available on the website. Support is available 24/7 to address your concerns and provide clarification on any terms.